Privacy Policy

Your privacy is important to us. At IDIT.SG, we are committed to protecting your personal data through this Privacy Policy. This Privacy Policy describes what personal information we collect, how we use this information, how this information may be shared and what choices and rights you have with respect to this information.

When you use and interact with our websites, or any of our social media, submit information or sign up for any promotions or services offered by us, you agree and consent for IDIT.SG and authorised service providers and third parties to collect, use and disclose and/or retain your personal data in the manner set forth in our Terms of Service and this Privacy Policy.

1. Collection of your personal data

Depending on the nature of your interaction with us, we will indicate if the collection and provision of certain categories of personal data are mandatory.

Some examples of personal data that IDIT.SG may collect from you include but are not limited to:

  • Your name;

  • Date of birth;

  • Gender;

  • Nationality;

  • Identification number;

  • Residential address(es);

  • Email address(es);

  • Telephone number(s);

  • Social media profile(s);

  • Documents, images or videos;

  • Payment and transaction details;

  • Aggregated site statistics data;

  • Any other information relating to you that you choose to provide to us, or that we may collect about you through your interactions and correspondence (via email, phone, through our Platform, or otherwise) with us.

Generally, your personal data is collected if you:

  • Register for an account via the website or mobile app;

  • Express an interest in obtaining additional information about our services;

  • Request for our customer support (via email, phone, through our Platform, or otherwise);

  • Fill in any forms or submit an enquiry or a quote request with us;

  • Make purchases of goods or services through our website;

  • Participate in our event(s) or redeem a promotional offer or initiatives;

  • Subscribe to our newsletter(s) or mailing lists;

  • Voluntarily submit a review or fill out a survey, which may include photographs you upload or any other personal particulars you choose to provide;

  • Submit a job application;

  • Respond to our request for additional personal data or submit your personal data to us for any other reason.

If you provide us, our business partners, service providers or our affiliates with any personal data relating to other individuals (e.g. spouse, children, parents and/or authorised representatives), you represent that you have the authority to do so and where required, have obtained the necessary consent and acknowledge that it may be used in accordance with this Privacy Policy.

You should ensure that all personal data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the products and services you have requested.

2. Use and Disclosure of your personal data

IDIT.SG may collect, use, retain and/or disclose/transfer your personal data for any or all of the following purposes:

  • Facilitate your access to our website and/or to your user account (if applicable)

  • Provide you with the goods and services which you have signed up for, including on affiliate sites;

  • Promote our products or services which may be relevant to you;

  • Update you on our offers, promotions, loyalty program, events and manage your participation and attendance where appropriate;

  • Respond to your queries, requests and resolve complaints, or provide you with assistance in any other way;

  • Verify your identity for the use of our goods, services (for example: reviews) and process payments and transactions;

  • Improve the customer experience of our products via reviews and recommendations;

  • Conduct surveys, perform research and analysis by us or on our behalf by third-party vendors to evaluate and improve our website, content, products and services offer to you;

  • Carry out due diligence activities for auditing purposes or to comply with any applicable laws and regulations, codes of practice or guidelines or to assist in law enforcement and investigations by relevant authorities;

  • Evaluate and manage your online job application (if applicable);

  • Notify you about changes to our terms of services, policies and other administrative information in relation to the services provided to you;

  • Any other purposes for which you have provided the information;

  • Carrying out whatever else is reasonable or related to or in connection with the above and our provision of goods and/or services to you.

The purposes listed above may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under a contract with you).

3. Sharing of your personal data

IDIT.SG will take reasonable steps to protect your personal data against unauthorised disclosure. We do not sell or rent your personal contact information to third parties to use for their direct marketing purposes. However, with reference to the above purposes, we may share your personal information with the following entities, whether they are located in Singapore or overseas:

  • IDIT.SG business partners, such as our agents and contractors and affiliates;

  • Companies involved in running our events, promotions, rewards and loyalty program (if you participate);

  • Third-party service providers who provide us with services, such as IT and system administration, hosting, payment processing, research and analytics, data storage, cloud services, marketing, customer support and communications;

  • Professional advisers, such as marketing agencies, lawyers and auditors who provide consultancy to run our business;

  • Any corporate partners, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale);

  • Relevant government regulators, statutory boards, authorities or law enforcement agencies, to comply with any legal obligations;

  • Any other relevant third party or representative authorised by you;

  • Any other person in connection with the purposes set forth above.

4. Website Cookies

Through the use of cookies, we may collect or analyse anonymised information whenever you interact with our website. The information that we collect will not personally identify you but will instead track your use of our website so that we can better understand how our website is used and in turn enhance and improve the user experience.

Examples of the anonymised information that may be collected include IP address(es), browser type, referring website addresses, the number of users and their frequency of use, the number of page views (or page impressions), users' online preferences and interests in the course of using and accessing the website and/or services.

The cookies will not collect your personal information unless you specifically provide us with the information. You may opt to disable cookies by changing the settings on your browser or mobile devices. However, please note that this may affect the functionality of the website(s) or mobile app.

5. Third-Party Sites

Our website may contain links to other third-party websites and microsites, whose privacy practices may differ from ours. We are not responsible for the privacy policies of such websites operated by third parties and microsites even though it is linked to our website(s).

We encourage you to learn about the privacy policy of any website you visit. Once you leave our website, by clicking on or activating such links, we can no longer exercise control over any personal data you submit to those sites. You may contact its owner or operator separately if you have any concerns or questions on how they will handle any information they collect from you.

6. Withdrawal, Access and Correction of your personal data

We take reasonable measures to protect your personal data and ensure that the information collected remains accurate and complete. Should you require to access and/or correct your personal data, you may keep us informed by writing to us. However, you may be charged a nominal fee for every request for such access.

You have the right to request that we delete any of your personal data or withdraw your consent for us to collect, use and/or disclose any of your personal data, so long as there are no legal or contractual restrictions preventing us from doing so. You may submit your request in writing, once this is complete, we will no longer retain, use and/or disclose your personal data, except for compliance, regulatory or other legal purposes. Please note that if you withdraw your consent to any or all use or disclosure of your personal data, depending on the nature of your request, we may no longer be in a position to continue to provide user benefits and services to you.

For any questions or requests regarding this Privacy Policy, you may write to data@idit.sg.

7. Governing Law

This Privacy Policy shall be governed in all respects by the laws of Singapore.

We may update this Policy from time to time to ensure it is consistent with our business requirements and/or changes in legal or regulatory requirements. The updated Policy will supersede earlier versions and will apply to personal data provided to us previously. We encourage you to review this Privacy Policy periodically to stay informed about these changes.